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Context Help

If you get lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up window will appear. It includes in-depth info about all the actions that you can carry out on the given page. Each popup opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of video tutorials explaining how to work with our hosting Control Panel. They're meant for those of you who want to see how things are being done instead of just reading articles. Thus, anyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, have a glance at our comprehensive Frequently Asked Questions database, which includes questions asked by actual clients and offers practical solutions. We regulary update our FAQ section with new questions & answers in an attempt to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the solution you need in the FAQ database either, you can contact our fantastic team of customer support engineers available 24x7x365 and ready to assist you with any question. Each support ticket you open will be answered in less than sixty minutes (the average support ticket response time being approximately 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 284286

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com